Return and Exchange
At Finest Building Solutions ltd, we strive to provide you with the best products and services.
Please review the following guidelines for returns or exchanges
Please review the following guidelines for returns or exchanges
Time Frame:
You may request a return or exchange within 30 days from the date of your purchase.
Product Condition:
Products must be returned in a sellable condition. They should not show signs of wear, damage, or alteration. Each product is subject to inspection and approval.
Storage Conditions:
Products must have been stored under normal conditions, typically between 10 and 25 degrees Celsius, to be eligible for return or exchange.
Cost:
Please be aware that return or exchange costs are the responsibility of the customer. This includes a 20% restocking fee and the cost of shipping. Refund Process:
Upon receiving and inspecting the returned goods, the refund will be credited back to the payment method used during your purchase.
How to initiate a Return or Exchange:
To confirm a return or exchange, please follow these steps:
1-Contact our customer care team via email at info@finestbuildingsolutions.ca
2-Provide the following information: Your order reference number, Description of the item you wish to return or exchange, The reason for your return or exchange.
Our customer care team will guide you through the return or exchange process and provide any additional instructions necessary to complete the request.
We are committed to ensuring your satisfaction and will do our best to assist you with your return or exchange.
Thank you for choosing Finest Building Solutions LTD, and we appreciate your business.
Updated November 2023
You may request a return or exchange within 30 days from the date of your purchase.
Product Condition:
Products must be returned in a sellable condition. They should not show signs of wear, damage, or alteration. Each product is subject to inspection and approval.
Storage Conditions:
Products must have been stored under normal conditions, typically between 10 and 25 degrees Celsius, to be eligible for return or exchange.
Cost:
Please be aware that return or exchange costs are the responsibility of the customer. This includes a 20% restocking fee and the cost of shipping. Refund Process:
Upon receiving and inspecting the returned goods, the refund will be credited back to the payment method used during your purchase.
How to initiate a Return or Exchange:
To confirm a return or exchange, please follow these steps:
1-Contact our customer care team via email at info@finestbuildingsolutions.ca
2-Provide the following information: Your order reference number, Description of the item you wish to return or exchange, The reason for your return or exchange.
Our customer care team will guide you through the return or exchange process and provide any additional instructions necessary to complete the request.
We are committed to ensuring your satisfaction and will do our best to assist you with your return or exchange.
Thank you for choosing Finest Building Solutions LTD, and we appreciate your business.
Updated November 2023